Privacy Policy

Introduction

AiPixToVideo provides an online AI image to video generation service. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you use our website, account features, and video generation tools.

Information We Collect

We may collect the following types of information:

1. Account information

   • Information you provide when creating or managing an account, such as your email address, name, login method, and account settings.
   • We use this information to authenticate users, provide free credits on sign-up, manage account access, and respond to support requests.

2. Uploaded content and generation requests

   • Images you upload, prompts or motion descriptions you enter, model selections, generation settings, and resulting video files.
   • We use this information to provide the image to video generation service, process generation jobs, display results, and troubleshoot service issues.

3. Usage and device information

   • Pages visited, features used, generation status, credits activity, browser type, device information, approximate location derived from network data, and log data.
   • We use this information to maintain the service, improve product quality, detect abuse, understand performance, and prioritize product improvements.

4. Payment and billing information

   • If you buy credits or paid access, payment details may be processed by our payment provider. We do not store full payment card numbers on our own servers.
   • We may store transaction records, order IDs, credit balances, and billing status for account, support, tax, fraud prevention, and compliance purposes.

5. Cookies and similar technologies

   • We may use cookies or similar technologies to keep you signed in, remember preferences, measure site performance, and understand how the service is used.

How We Use Information

We use collected information to:

• Provide and maintain AiPixToVideo.
• Process AI image to video generation jobs.
• Manage accounts, credits, billing status, and support requests.
• Improve reliability, safety, user experience, and product quality.
• Detect fraud, abuse, security incidents, and policy violations.
• Comply with legal obligations and enforce our Terms of Service.

Third-Party Service Providers

We may share information with trusted service providers that help us operate AiPixToVideo, including hosting providers, authentication providers, analytics tools, payment processors, email services, storage providers, and AI/video generation providers. These providers may process information only as needed to provide their services to us.

Uploaded Images and Generated Videos

Uploaded images, prompts, and generated videos may be processed by third-party AI infrastructure to complete your generation request. You should only upload content that you have the right to use. Do not upload sensitive personal information, confidential materials, or content you are not allowed to process.

Data Retention

We retain information for as long as needed to provide the service, maintain account and billing records, comply with legal obligations, resolve disputes, prevent abuse, and enforce our agreements. Retention periods may vary depending on the type of data and the reason it is stored.

Security

We use reasonable technical and organizational measures to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You may contact us to request help with account access, data questions, or privacy-related requests. Some information may need to be retained where required for security, legal, billing, or fraud prevention reasons.

Children's Privacy

AiPixToVideo is not intended for children under the age required by applicable law to use online services. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page and update the effective date.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at [email protected].